Maximize your effectiveness when auditing across cultures
Today’s internal auditors work around the world, interviewing, negotiating, and writing audit reports for multiple international stakeholders. Communicating across cultures brings new challenges that require you to be more aware of language, culture and behaviour than ever before. Because when you get it wrong, you can negatively affect the outcome of your audit, preventing you from facilitating positive change in your organization.
As a result of this workshop, you will be able to:
- Apply the Trompenaars-Hampden-Turner ‘7 Dimensions’ so you have a deeper understanding of what cultural tendencies may be at play for you and your audit clients;
- Assess the effectiveness of your communication style in the moment so you can begin to overcome perceived misunderstandings immediately;
- Deal with challenging situations within the audit process that may arise from cultural differences and misunderstandings;
- Understand how behaviour, language and emotion can influence your response to challenging communication situations;
- Implement strategies to resolve cultural dilemmas so that audit objectives can be achieved while maintaining and even enhancing your credibility and professionalism.
During this two-day workshop, theory is supported with activities and role-plays, with peer and trainer feedback. Role-play situations will address ‘Moments of Truth’ within the audit process. This includes dilemmas and misunderstanding that may arise during interviews, meetings and negotiations.
Want the training program for your entire team?
With your input, roleplays can be designed and customized to address your teams’ specific challenges. Scenarios can cover your typical situations with audit clients as well as intercultural challenges within your international team. This may include preparing for an audit, performing audit work, dealing with superiors and colleagues, and training new team members.
To find out more, contact Tracie.