Agile Communication is exciting, inspiring, collaborative, transparent and flexible.
You and your team can go ‘Agile’ with your communication and reap the benefits, without huge investment and resources.
Let me explain: At an Audit industry conference recently, I spoke about the benefits of going ‘Agile’ with Audit Communication. My premise was, if Audit is going Agile with their methodology, and the key to success of Agile project methodology is communication, then how Audit harness the benefits of Agile Communication without adopting the entire Agile project methodology?
The concepts here can be applied to your communication no matter your industry.
The concepts are straightforward – but they are disruptive. It means bringing your team together differently, with rules to follow for each concept. The rules can be revised at designated points, e.g. after a project or a cycle within a project. (Even if you don’t work on projects or in cycles, stick with me to see if some of these concepts could work in your environment – you can define your own ‘cycle’ timing.)
For each concept, the teams set the rules themselves, and motivate each other to follow the rules. There are principles from the Agile project methodology that should be incorporated to achieve the most benefit, but these can be tweaked to meet the specific needs of your team.
Why go ‘Agile’ in your communication?
Let’s face it. In today’s fast-paced world:
- Our calendars get overloaded with long meetings full of details and complaints that aren’t always relevant to us
- We receive hundreds of emails that cc everyone in the company, so much so that we ignore most of them
- We send our reports up the chain for review and they come back looking nothing like we sent them, often with the messages diluted
Agile Communication can help overcome infrequent communication from key players, bottlenecks and delays, and work silos. It makes your work visible, not just to the team but to the business, because you add more value to the business more often.
Agile Communication Concepts
Daily Stand-up –An Agile concept in which the team meets daily for 15 minutes, answers three questions and gets back to work.
Kanban boards – An Agile concept in which the team visualizes their work progress for the current ‘cycle’.
Retrospectives – An Agile concept in which the team celebrates achievements and focuses on improvements for the next ‘cycle’.
Roundtables – Loosely based on the idea of retrospectives, the team assesses the value add of the work performed to team or business objectives, and whether the direction of the work performed in the next ‘cycle’ needs to shift.
Collaborative reporting – Formalizing the way some teams already work, the team writes the report together, in an agreed location, for an agreed period of time, with an agreed outcome.
I’ll explain these concepts and what it might mean for you and your team in more detail in my next articles.
Zero Risk to you
At the end of my presentation at the audit conference, I asked the participants what risks they might face in trying these concepts in their teams. We couldn’t identify any real risks. None. Fantastic. This means that if you try them, you lose nothing. Very possibly, you have everything to gain.
PS: To download my Agile Audit Communication presentation, click here.
Up Your Impact!
Take YOUR communication skills to the next level! Enter your contact details here and you’ll get free articles every month, and Tracie’s FREE eBook as a thank you gift.
We take your privacy seriously.